Client Satisfaction Specialist Veterinary Receptionist
Benefits:
- 401(k)
- Competitive salary
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
About the Role:
We are seeking a Client Satisfaction Specialist Veterinary Receptionist to join our team at Hudspeth Animal Hospital in Macon, GA. As the first point of contact for our clients, you will play a crucial role in ensuring exceptional customer service and satisfaction.
Responsibilities:
- Greet and assist clients in person and over the phone
- Schedule appointments and manage the appointment calendar
- Process payments and handle billing inquiries
- Provide accurate information about our services and answer client questions
- Assist with administrative tasks to support the veterinary team
Requirements:
- Previous experience in a veterinary or medical receptionist role
- Excellent communication and customer service skills
- Work well with others
- Dependable
- Proficiency in computer systems and office software (Preferably Avimark)
- Ability to multitask and prioritize in a fast-paced environment
- Passion for animals and empathy for pet owners
About Us:
Hudspeth Animal Hospital has been serving the Macon community for over 20 years, providing high-quality veterinary care with a focus on compassion, and excellence in customer service and pet care. Our dedicated team is committed to delivering the best experience for both our clients and their beloved pets.
Compensation: $15.00 per hour
Hudspeth Animal Hospital
Our Hospital
Hudspeth Animal Hospital proudly carries on the legacy of our founder, Dr. Jep Hudspeth, who established this practice in 1968. A skilled small animal practitioner and graduate of the University of Georgia’s School of Veterinary Medicine in 1966, Dr. Hudspeth’s dedication to exceptional animal care and compassionate spirit continue to inspire us daily. As we continue to provide top-quality veterinary care to the pets of Macon and the surrounding areas, we honor Dr. Hudspeth’s memory by upholding the values he instilled in our practice: compassion, dedication, and a deep love for animals. Dr. Hudspeth’s spirit lives on through our work at Hudspeth Animal Hospital, and we are forever grateful for the foundation he built.
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